The reviews are all 100% true. The team at Bay Hill jewelers not only made our vacation special for me and my fiancé, but pretty much saved it! After proposing the day before and finding out the ring was too small, the hunt was on to find a quality jewelers to alter the size of the band and that's exactly what we found and more at Bay Hill Jewelers. The service was unlike any I have ever received. From the initial warm greeting as soon as we walked in, through to the consultation. There was no doubt we were in the right place! The quality of the workmanship and the service were second to none. It was outstanding! Working in management it's so hard to find such a good enthusiastic team who are obviously passionate and take pride in their work. So again, a HUGE thank you to all the team at bay hill jewelers we will never be able to thank you enough. We may just have to come shop for the wedding rings when we return to Orlando next year!